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Thryv Features and Benefits
Thryv.com is an all-in-one management software built for small businesses. Here are some of its key features and benefits:
- Customer Relationship Management (CRM): Upgrade your contact list into a CRM with detailed insights and a customizable view of your leads and customers.
- Sales & Payments: Easily issue estimates and invoices on the go, and get paid faster than ever before.
- Customer Communication: Communicate with customers via text and email, all from a single inbox.
- Appointment Booking: Sync your existing calendar, schedule projects, and better manage your day with optional appointment booking and payment processing.
- Reputation Management: Take control of and protect your reputation online, one star at a time. Generate first-party reviews and respond all from one place.
- Marketing Automation: Automatically trigger targeted marketing campaigns so you never forget to follow up with your contacts again.
- Online Presence: Offer customers an interactive login area online, sync your business info across 40+ listings sites, and get a fast, modern, mobile-ready website.
- Document Storage & Sharing: Control the clutter. Securely request, store and share documents directly with your contacts.
- Social Media: Connect your Facebook, Google, Twitter, Instagram and LinkedIn accounts, and publish content from one place, including pre-built posts when you need inspiration.
Additional benefits include robust data security, a dedicated mobile app for accessing features on the go, integration with payment processing software and social media sites, and 24/7 live support.
Thryv Pricing
Thryv.com offers a range of pricing options to cater to different business needs. Here are some details:
- Custom Pricing: Thryv's software is priced on a custom proposal basis.
- Plus Plan: The Plus plan, which caters to essential CRM needs, is priced at $199 per month.
- Professional Plan: The Professional plan, which extends capabilities for enhanced CRM functionalities, is priced at $349 per month.
- Special Pricing: Special pricing is available for teams of 10 employees or more, starting at $16/seat/month.
- Additional Minutes: Command Center users can also purchase an additional 100 minutes per month for just $5.
- Add-Ons: There are also add-ons available for purchase, such as Thryv Signatures for $29/mo for an additional 100+ signatures, Website Builder starting at $19/month, and HIPAA Secure for $29/month.
Please note that these prices are subject to change and it's recommended to check the official Thryv website for the most current pricing information.
Payment Method
Thryv.com offers a variety of payment methods for convenience and flexibility:
- Credit and Debit Cards: All major credit and debit cards are accepted.
- ACH Payments: Automated Clearing House (ACH) payments are supported, providing an electronic network for financial transactions.
- Mobile Wallets: Payments can be made via mobile wallets like Apple Pay and Google Pay.
- Payment Gateways: Thryv.com can be connected with preferred payment gateways such as ThryvPay, Stripe, PayPal, or Square.
In addition, Thryv.com offers secure online payments and next-day funding on credit card transactions completed before 8 p.m. ET. This can enhance cash flow for businesses. The platform also allows for the secure storage of credit card and bank account information for recurring payments.
Thryv FAQs
Thryv Return Policy?
Thryv.com has a specific process for handling refunds:
- When you collect payment through ThryvPay, Braintree, Stripe or Square, you can issue the refund directly from the payment page in the system.
- Payments that were "Marked as paid" could be "Marked as refunded".
- To initiate a refund, navigate to Sales>Payments Received, locate the payment you wish to refund, click on the tri-dots, and then Refund.
- A confirmation screen will appear, with important information about the refund.
- If you need to cancel the payment request associated with an invoice or appointment, check the box labeled "cancel the related payment request".
- If this box is left unchecked, and this payment was associated with an invoice or paid appointment, then Thryv will show that this client still owes the payment.
- If this box is unchecked in error, you will need to manually cancel the invoice.
- The refund button is only available to external clients of Thryv. No employee of Thryv will be able to process refunds on your account, per company policy.
Please note that these policies are subject to change and it's recommended to check the official Thryv website for the most current return policy information.
How To Open A Thryv Account?
To open an account on Thryv.com, follow these steps:
- Visit the Thryv website.
- Click on the "Create New Client Account" button.
- Fill in the required details, including your email address and a unique password.
- Complete the sign-up process by following the on-screen instructions.
Once the account is created, you can start using the software. If you need any assistance during the process, you can contact Thryv Support.
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